Jonathan Carvalho

Profile

As an Application Security Advisor and Solutions Engineer with 9 years of experience, I have recently worked with several global brands in the Online Gaming, Media, and Entertainment sectors to provide Internet/Web2.0 and security solutions. I have experience in working together with Sales, Product and Engineering teams to discover and solve complex problems by applying a customer-centric approach and delivering solutions to meet customers’ needs. I am currently a Grow Ambassador and Wellness Advocate at Akamai.

Mentoring

I’ve been mentoring people. I am a huge advocate of personal development and growth. I could be of service to people who’d like to improve themselves (physically and mentally), as well as help people find a healthy balance in their life.

Mentees:

  • 2020: Tal Shklar (Software Development Engineer @ Akamai Technologies, Inc)
  • 2022: Katarzyna Gorska (Technical Consultant @ Akamai Technologies, Inc)

    • Achievements

    • Two times winner of Akamai's SPIF (Sales Incentive Program).
    • Nominated for the Akamai Media PreSales Award 2019.
    • Designed a Live Streaming solution for Royal Opera House which helped them secure and deliver high quality content for their viewers. The article is available here.
    • Designed and sold a $10M carrier-grade Network to the number one Electric Company in Portugal.
    • Led the Akamai Spring Marathon in 2021 and raised over £1500 for the Turing Trust. This allowed the Turing Trust to deliver 200 re-usable computers to young teenagers in Malawi and reduce carbon emissions by the same amount as planting 300 trees.
    • Finished the 2019 Berlin Marathon with a PB of 03:32h and managed to fundraise £13,000 (107% of target) for British Heart Foundation.
    • Completed the National Three Peak Challenge in under 24 hours while raising £7,200 (112% of target) for Dreams Come True.
    • Became a RYA Coastal Yachtmaster in 2022.
    • Created ACC - a community of cyclists in my hometown. In a couple of week we went from a few members to a dozen and we are still growing.

    Experience

    Akamai Technologies, Inc

    London, UK

    Application Security Advisor and SE II

    Jan 2022 – Present

    • Supporting the UKI Pre-sales team on qualifying opportunities, proof-of-concepts and value confirmation by leveraging industry insights and security knowledge on Application and API Security.
    • Cloud security product and solution pitch.
    • Leading the technical discussions with customers.
    • Cloud-based Security
    • WAF
    • Application Security
    • API Sec
    • Fraud
    • DDoS
    • CDN

    Solutions Engineer II (SE)

    Dec 2017 – Dec 2021

    • Developed and executed a pre-sales strategy plan covering up-sell and cross-sell activities as well as improving teamwork by setting the best practices, procedures, and rules of engagement.
    • Increased revenue by 10% by managing the technical pre-sales process (technical scoping, proof-of-concept, technical discussion, and value confirmation)
    • Managing people across different teams to ensure the successful delivery of the solutions to the customers.
    • Built systems and tools to improve team, task and time management which allowed me to prioritise and delegate efficiently.
    • Created a weekly newsletter to arm the Sales Team with actionable information about products and services.
    • Wrote over 30 articles describing customer’s use-cases, architecture best practices for web and media delivery, performance improvements methodologies and product configuration guides.
    • Pre-Sales
    • Technical Scoping
    • Presentation
    • CDN
    • Storage
    • Website Performance
    • Media Streaming

    EMEA Carrier Solutions Engineer

    Apr 2017 – Nov 2017

    • Led sales opportunities through technical product demonstrations, customer analysis reports and proofs of concepts.
    • Drove revenue and bookings for the Carrier Division by managing technical sales through new product and service offerings.
    • Wrote five articles about DNS, TCP and HTTP(S) technologies as well as Managed Content Delivery Networks.
    • Pre-Sales
    • Sales
    • Technical Scoping
    • Presentation
    • CDN
    • DNS
    • Networking
    • Media Streaming

    Novabase

    Lisbon, PT

    Pre-Sales Engineer

    Jan 2014 – Mar 2017

    • Led pre-sales activities by designing and presenting Next Generation IP Networks for Carriers and Service Providers.
    • Successfully designed and sold a $10M private IP/MPLS solution for the biggest electric utility company in Portugal by managing a team of four people across different divisions.
    • Pre-Sales
    • Networking
    • Routing and Switching
    • IP
    • MPLS
    • BGP

    APIS Technology

    Aveiro, PT

    Co-founder

    Sep 2012 – Dec 2013

    • Founded a start-up aiming to provide value-added products to beekeepers and help them monetise their business.
    • Defining the problem statement, finding a solution and building the product.
    • Managed to get capital investments from the Portuguese Government and the University of Aveiro by evangelising our unique value proposition, core values and overall company strategy.
    • Management
    • Planning
    • Prototyping
    • Pitching

    Education

    Master of Electronic and Telecommunications Engineering

    University of Aveiro, Portugal

    Sep 2008 – Sep 2013

    Specialised in Vehicular Networks and Mobile Networks

    Studies in Electronic and Computer Science

    University of Zagreb, Croatia

    Sep 2011 – Jan 2012

    Specialised in Computer Science

    Publications

    Distributed Mobility Management In Vehicular Networks (Link)

    Computers and Communication (ISCC), 2014 IEEE Symposium in 2014.


    Distributed Mobility In Dynamic Environments (Link)

    University of Aveiro in 2013.

    photo of me
    • jonathangoc.com
    • jonathangabriel.carvalho@gmail.com
    • United Kingdom

    Projects

  • A Community-driven Cycling Club: www.aveiro.cc

    • Skills

      • Soft Skills
      • Presentation
      • Mentoring
      • Leadership
      • Decision Making
      • Culture Builder
        Hard Skills
      • DNS, TCP, BGP, HTTP
      • Content Delivery Network
      • WAF and DDoS Technologies
      • Bot Management
      • Thread Protection
      • Microsegmentation
        Programming
      • HTML
        Frameworks
      • Hugo
        Developer Tools
      • Git
      • Akamai DevOps
      • Linode
        Methodologies
      • MEDDICC
      • Great Demo

    Top 5 Strengths

    • Discipline
    • Focus
    • Futuristic
    • Positivity
    • Learner

    Languages

    • English
    • Portuguese
    • Spanish

    Certifications

    • 2022 - AWS Certified Cloud Practitioner
    • 2022 - RYA Yachtmaster Coastal
    • 2022 - Leading with Stories
    • 2021 - Cloud Architecture: Advanced Concepts
    • 2021 - Serverless Architecture
    • 2020 - Developing Your Emotional Intelligence
    • 2015 - Cisco NCS 2000 & NCS 4000
    • 2015 - CCNA SP
    • 2015 - VMware VSP-NV
    • 2014 - ITIL Foundation Certificate in IT Service Management
    • 2014 - Infoblox IASA
    • 2014 - Cisco Advanced IP NGN Architecture SE
    • 2014 - Cisco Sales Expert

    Interests

  • I enjoy cycling, running, climbing and sailing because these sports help me push my physical boundaries and build the mental toughness to deal with stressful situations. I also love photography and charcoal drawing.

    • Volunteer

    • 2021 - The Turing Trust
    • 2019 - British Heart Foundation
    • 2018 - Dreams Come True
    • 2015 - Refood